At LeeBaron Jewelry, your satisfaction is our top priority. We understand that sometimes you may need to return a product, and we are happy to assist you with that process. Please read our return policy carefully to understand your rights and obligations.

1. Eligibility for Returns

You may return most items purchased from LeeBaron Jewelry within 30 days of the purchase date, provided the following conditions are met:

  • The item must be unused and in the same condition that you received it.
  • The item must be returned in its original packaging with all tags, certificates, and additional items included.
  • Custom-made or personalized jewelry cannot be returned unless there is a manufacturing defect.
  • Earrings are not eligible for return due to hygiene reasons.
  • Sale items are final and cannot be returned.

2. Return Process

To return an item, please follow these steps:

  • Contact us at info@leebaronjewelry.com or call us at +1 (936) 291-1118 to initiate your return. Please include your order number and the reason for the return.
  • Once your return is approved, we will provide instructions on how to ship the item back to us.
  • You are responsible for the shipping costs associated with returning the item unless the return is due to a mistake on our part or a defective product.

3. Return Conditions

We reserve the right to refuse returns if:

  • The item has been used, worn, or damaged.
  • The item is not in its original packaging.
  • The item was purchased on sale or is a custom order.

4. Refunds for Returns

Once we receive your return and inspect the item, we will notify you of the approval or rejection of your refund.

  • If approved, a refund will be issued to your original payment method within 7-10 business days.
  • Shipping costs are non-refundable unless the return is due to an error or defective item.

5. Exchanges

We only replace items if they are defective or damaged. If you need to exchange a product, please contact us at info@leebaronjewelry.com for assistance.

6. Non-Returnable Items

Certain products are ineligible for return, including:

  • Custom orders
  • Personalized jewelry
  • Earrings (for hygiene reasons)
  • Sale or promotional items

7. Contact Us

If you have any questions about our return policy or need assistance with a return, please contact us at:

LeeBaron Jewelry
1524 11TH ST Huntsville, Texas 77340
Phone: +1 (936) 291-1118
Email: info@leebaronjewelry.com